

Gain peace of mind with our fully managed 24×7 Service Desk, designed to provide seamless, round-the-clock support for your IT environment. Whether it’s an urgent issue or a routine request, your team will always have access to expert assistance when they need it most.
Always-On Support: Access support anytime via phone, email, or online ticket submission—we’re here 24/7.
Guaranteed Response Times: Our SLA-backed response times ensure your requests are prioritized and resolved efficiently.
Dedicated Support Leadership: You’ll be assigned a Technical Account Manager (TAM) and a Dedicated Service Delivery Manager (SDM) who will:
Serve as your strategic and operational points of contact
Ensure service quality and accountability
Provide regular performance reviews and reporting
Proactive Issue Management: We don’t just react—we help identify and address root causes to prevent future disruptions.
End-User Friendly: Your staff can easily file support tickets and get the help they need without delay.
Whether your team is remote, hybrid, or on-site, our 24×7 Service Desk delivers reliable, expert support with a personal touch.
Stay in control with our Enterprise Monitoring Services, delivering real-time insights across your entire IT infrastructure—on-premises and in the cloud—from a single, centralized platform.
Centralized Monitoring: Gain a comprehensive view of your entire environment through a unified dashboard that monitors servers, networks, applications, databases, and cloud workloads.
Hybrid Infrastructure Support: Whether your infrastructure is fully on-premises, cloud-native, or hybrid, we provide seamless monitoring across platforms like AWS, Azure, GCP, and your local datacenters.
Proactive Issue Detection: Detect anomalies, performance degradation, and system failures before they impact your business. We leverage automated alerts and intelligent thresholds to enable rapid response.
Custom Dashboards & Reporting: Tailored metrics, visualizations, and SLAs to suit your organization’s needs, ensuring the right stakeholders get the right insights at the right time.
Integration-Ready: Compatible with industry-leading tools such as Zabbix, Prometheus, Datadog, SolarWinds, and Splunk, enabling seamless integration into your existing IT ecosystem.
Compliance & Audit Support: Maintain audit trails and ensure compliance with IT governance standards by tracking system health, availability, and performance metrics over time.
Whether you’re managing mission-critical applications or supporting a global workforce, our Enterprise Monitoring solution helps you maintain high availability, optimize performance, and respond to issues before they become outages.
Ensure the health, stability, and performance of your critical IT systems with our Infrastructure Server & Support Services. Whether your environment is on-premises, cloud-based, or hybrid, our expert team manages and supports your infrastructure end-to-end—so you can focus on your business.
End-to-End Infrastructure Management: We administer, monitor, and maintain servers, storage, virtualization platforms, and core networking components across diverse environments.
Hybrid Expertise: Our team supports a wide range of infrastructure models—including traditional datacenters, AWS, Azure, Google Cloud, and hybrid architectures—to deliver seamless operations.
Proactive Support & Troubleshooting: Round-the-clock monitoring and incident response to detect, diagnose, and resolve issues before they impact operations.
Security & Compliance Built-In: We enforce best practices for server hardening, patching, access controls, and compliance with frameworks like CIS, NIST, HIPAA, and ISO 27001.
Performance Optimization: We continuously monitor performance metrics and implement improvements to ensure your infrastructure remains efficient, scalable, and cost-effective.
Backup & Disaster Recovery: Integrated solutions to ensure business continuity, including automated backups, failover strategies, and DR testing.
Vendor & License Management: We help manage hardware warranties, software licensing, and vendor escalations—so nothing slips through the cracks.
Whether you’re hosting mission-critical applications, managing virtual machines, or scaling your cloud infrastructure, our Infrastructure Support team keeps your environment secure, optimized, and always available.
Ensure your business stays connected and secure with our Network Setup & Maintenance Services. From initial deployment to ongoing management, we help build and maintain high-performance networks tailored to your operational needs.
End-to-End Network Deployment: We design, install, and configure network infrastructure, including switches, routers, firewalls, wireless access points, and cloud-based networking components.
On-Premises & Cloud Networking: Whether you’re running fully on-premises, hybrid, or cloud-native environments, we ensure seamless integration and optimized performance across all network layers.
Security-First Approach: Protect your network with firewall configurations, segmentation, access control policies, intrusion detection, and VPN setup—all aligned with security frameworks like CIS, NIST, and ISO 27001.
Ongoing Maintenance & Monitoring: Proactive monitoring, firmware updates, and performance tuning help prevent downtime and ensure reliable connectivity.
Scalability & Future-Proofing: We plan and implement network infrastructure that can scale with your business growth, including support for SD-WAN, VLANs, and multi-site connectivity.
Support & Troubleshooting: Rapid response to network issues, performance bottlenecks, and outages with 24×7 support and remediation by experienced engineers.
Whether launching a new site, expanding your operations, or upgrading your infrastructure, our Network Services ensure fast, secure, and resilient connectivity—from the core to the edge.
Planning to deploy new technology across multiple sites? Need hands-on support at your locations? Our Onsite IT Support Services provide you with direct access to a trusted network of experienced IT professionals—ready to assist where and when you need them.
Nationwide Field Support Network: We dispatch certified technicians to your offices, retail locations, or data centers to assist with installations, upgrades, troubleshooting, and rollouts.
Multi-Site Deployment Assistance: Whether you’re rolling out new hardware, network equipment, POS systems, or collaboration tools, our team ensures seamless, standardized deployments across all your locations.
Flexible Scheduling: Support when it works for you—whether it’s after hours, weekends, or business-critical timeframes.
Hands-On Troubleshooting: For issues that can’t be resolved remotely, we offer prompt on-site diagnostics, repairs, and equipment replacement to minimize downtime.
White-Glove Service: From end-user device setup to complex infrastructure projects, our technicians provide a professional, customer-focused experience.
Project-Based or Ongoing Support: Available for one-time engagements or as part of a long-term managed service contract.
No matter the scale or complexity, our Onsite IT Support ensures that your technology is deployed, supported, and optimized—right at your doorstep.
Safeguard your critical data and ensure business resilience with our Enterprise Backup & Recovery Services, designed for both on-premises and cloud-based infrastructures. We work closely with your team to implement a strategy that aligns with your business continuity and disaster recovery objectives.
Comprehensive Data Protection: Secure backup solutions for servers, applications, databases, endpoints, and cloud workloads—ensuring full coverage across your IT environment.
Tailored Strategy Development: We collaborate with your team to build a custom backup and recovery plan that supports your Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).
On-Premises & Cloud Flexibility: Whether your data resides in a datacenter, private cloud, or public cloud (AWS, Azure, GCP), we ensure it’s protected and recoverable.
Automated & Encrypted Backups: Backups are automated, version-controlled, and encrypted—keeping your data secure, accessible, and compliant with industry standards.
Fast, Reliable Recovery: Rapid restoration options to recover files, systems, or entire environments—reducing downtime and impact on operations.
Monitoring & Reporting: Real-time monitoring, alerting, and detailed reports give you visibility into backup success rates, failures, and storage usage.
Compliance & Regulatory Alignment: Designed to meet requirements for frameworks such as HIPAA, GDPR, ISO 27001, and SOX.
With our Backup & Recovery solutions, your data is safe, your operations are protected, and your business is prepared for the unexpected.
Simplify IT operations and reduce desktop maintenance costs with our Managed Desktop Services—a modern, secure solution built for performance, flexibility, and compliance.
Desktop as a Service (DaaS): Eliminate the overhead of managing physical desktops by moving to a fully managed virtual desktop infrastructure. We support leading platforms, including:
Citrix Virtual Apps & Desktops
VMware Horizon
Amazon Workspaces
Centralized Management & Maintenance: We handle provisioning, configuration, updates, and end-user support—so your internal IT team can focus on strategic priorities.
Secure by Design: All desktop environments are hardened and maintained in alignment with industry compliance standards like:
STIG (Security Technical Implementation Guide)
CIS (Center for Internet Security Benchmarks)
Automated Patching & Security Updates: Stay protected with regular patch management, antivirus updates, and OS-level security configurations.
Scalable & Flexible: Whether you have 50 or 5,000 users, we scale on demand to support workforce changes, remote users, and disaster recovery scenarios.
Empower your team with reliable, secure, and compliant desktop experiences—without the cost and complexity of managing them in-house.
Empower your workforce while keeping mobile endpoints secure and compliant with our Managed MDM Services. We help you centrally manage, monitor, and enforce policies across all mobile devices—ensuring productivity without compromising security.
Cross-Platform Support: Manage smartphones, tablets, and other endpoints across iOS, Android, and Windows from a single pane of glass.
Policy Enforcement: Enforce security configurations, app restrictions, encryption, and remote wipe capabilities to safeguard corporate data—even on BYOD (Bring Your Own Device) environments.
Device Lifecycle Management: From provisioning and enrollment to retirement, we manage the entire device lifecycle, reducing IT burden and ensuring consistent policy application.
Secure App & Content Management: Control app installations, push business-critical applications, and manage access to sensitive data based on roles and compliance needs.
Compliance-Driven Security: Our MDM services are aligned with frameworks like HIPAA, GDPR, NIST, and CIS, helping ensure regulatory compliance across industries.
Real-Time Monitoring & Alerts: Proactively detect unauthorized access, jailbroken/rooted devices, and policy violations through continuous monitoring and alerting.
Integration with Existing Systems: Seamlessly integrates with leading platforms like Microsoft Intune, VMware Workspace ONE, Jamf, and IBM MaaS360 to fit within your IT ecosystem.
Whether your team is remote, hybrid, or field-based, our MDM service helps you strike the right balance between mobility, security, and control.
Simplify complexity and gain full control over your software licenses and vendor contracts with our Enterprise License & Contract Management Services. We help you stay compliant, avoid unnecessary costs, and make smarter purchasing decisions.
Centralized License & Contract Oversight: We manage all your software licenses, SaaS subscriptions, support agreements, and vendor contracts from a unified platform.
Transparency & Reporting: Gain clear visibility into key data points such as renewal dates, license utilization, contract terms, and compliance status.
Renewal & Expiry Alerts: Never miss a deadline with proactive notifications for upcoming license expirations, contract renewals, and auto-renew clauses.
Cost Optimization: Identify underused licenses, redundant tools, and consolidation opportunities to reduce spend and improve ROI.
Vendor Relationship Management: We handle negotiations, renewals, and vendor communications on your behalf—ensuring favorable terms and minimizing risks.
Compliance Assurance: Stay audit-ready by ensuring licensing compliance with vendors such as Microsoft, Adobe, Oracle, AWS, and others.
Flexible & Scalable: Our solution supports enterprises of all sizes and scales easily as your software stack and vendor relationships evolve.
From procurement to renewal, we take the complexity out of managing enterprise IT contracts and licenses—so you stay focused on business growth, not paperwork.
Optimize your communications infrastructure with our full-service Telecom Management offerings. From installation to cost control, we manage every aspect of your telecom environment to ensure reliability and efficiency.
Installation & Upgrades: We handle the deployment and upgrading of Internet services, MPLS circuits, phone systems, PBX, VoIP, and unified communications tailored to your business needs.
Ongoing Management & Support: Proactive monitoring and maintenance ensure your telecom infrastructure remains operational and scalable as your organization grows.
Cost Analysis & Optimization: We thoroughly review your current telecom expenses and contracts to identify savings opportunities and recommend cost-effective alternatives.
Vendor Coordination: Manage relationships and service-level agreements with carriers and telecom providers to streamline issue resolution and service delivery.
Technology Consulting: Stay current with evolving telecom technologies and trends, ensuring your network supports modern communication demands.
Our Telecom Management services help you reduce costs, improve uptime, and enhance communication quality—all with expert guidance and dedicated support.
Our experienced cloud specialists work closely with your team to design and execute a seamless cloud migration strategy tailored to your business needs. From initial planning to post-migration support, we ensure your move to the cloud is efficient, secure, and disruption-free.
Collaborative Planning & Execution: We partner with your IT and business teams to develop a detailed migration roadmap, selecting the right cloud platforms and services for your workloads.
End-to-End Migration Management: From data transfer and application rehosting to integration and testing, we oversee every step to guarantee a smooth transition.
User & Business Continuity Support: Throughout the migration, we provide dedicated assistance to your users and stakeholders, minimizing downtime and operational impact.
Post-Migration Monitoring & Optimization: After migration, we continuously monitor system performance, security, and costs—making adjustments to maximize efficiency and ROI.
Multi-Cloud & Hybrid Expertise: Whether you’re moving to AWS, Azure, Google Cloud, or adopting a hybrid cloud model, our team has the skills and experience to manage your environment effectively.
Let us take the complexity out of cloud migration while empowering your business with scalable, flexible, and resilient cloud infrastructure.
Protect your critical data and ensure uninterrupted operations with our comprehensive Disaster Recovery as a Service (DRaaS) solutions. We provide secure, automated backup replication and rapid recovery orchestration to minimize downtime and data loss when disaster strikes.
Secure Cloud-Based Backup: Your data is continuously replicated to a resilient, encrypted cloud environment designed for high availability and durability.
Rapid Recovery Orchestration: Our DRaaS platform automates failover and failback processes, enabling swift restoration of your systems, applications, and services.
Comprehensive Coverage: Protect physical, virtual, and cloud workloads with tailored recovery plans aligned to your RTO (Recovery Time Objective) and RPO (Recovery Point Objective).
Business Continuity Planning: We help develop and test detailed continuity strategies that ensure critical business functions remain operational during and after disruptive events.
Compliance & Audit Ready: Our solutions meet industry standards and regulatory requirements, supporting frameworks such as HIPAA, GDPR, PCI-DSS, and ISO 22301.
Ongoing Monitoring & Testing: Regular DR drills, health checks, and reporting ensure your recovery capabilities remain effective and up to date.
With our Disaster Recovery and Business Continuity services, your organization stays resilient—ready to recover quickly and keep business moving, no matter what.
We understand the unique challenges medical practices face with data protection, patient privacy, and regulatory compliance. Our solutions are fully aligned with HIPAA, HITECH, and industry best practices, helping you avoid costly breaches, audits, and downtime.
Round-the-clock system monitoring, real-time alerts, and responsive helpdesk support — so your practice never skips a beat.
We support your Electronic Health Record systems, ensuring uptime, data security, and optimal performance of your clinical workflows.
Automated, encrypted backups with failover options so you’re never at risk of data loss — and always ready to recover.
Advanced threat detection, firewalls, and endpoint protection to guard against ransomware, phishing, and data theft.
Annual risk assessments and documentation support to keep you audit-ready and fully compliant.
Secure cloud hosting and VPNs to support remote care, telehealth, and mobile workforces.
Yaqeen Technology is a portfolio company of Yaqeen Corp.
Learn more at YaqeenCorp.com.
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