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AI/ML and Generative AI solution
AI-generated call summaries capture key conversation points
Improves agent focus during and after customer interactions
Enables managers to quickly review call context
Reduces the need to review full call transcripts
Speeds issue identification and follow-up actions
AI-generated contact summaries save agent time and streamline post-interaction work
Managers quickly understand context and deliver targeted agent feedback
Optimizes support workflows to improve productivity and customer experience
AI-driven detection and redaction of sensitive customer data from audio and transcripts
Automatically identifies credit card data, SSNs, addresses, and other PII
Tracks agent conversations to ensure script and policy adherence
Supports customizable compliance rules and categorization criteria
Reduces regulatory risk and strengthens audit readiness
ML-powered conversational analytics analyze call and chat transcripts
Identifies sentiment, conversation patterns, and emerging customer themes
Detects agent compliance risks and behavioral indicators
Real-time alerts highlight coaching and intervention opportunities
Analytics dashboards support training improvements and customer insights
The cutting-edge text messaging digital platform that harnesses the power of artificial intelligence to revolutionize your communication experience.
The cutting-edge text messaging digital platform that harnesses the power of artificial intelligence to revolutionize your communication experience.
Yaqeen GenAI SMS Sentinel
Join the Yaqeen GenAI SMS Sentinel AI revolution today and experience the power of AI-driven text messaging at your fingertips.
With TextFlow AI, you get more than just a typical text messaging service. Our advanced AI technology enables automated responses, smart suggestions, and predictive text, streamlining your conversations like never before.
Say goodbye to generic interactions! TextFlow AI understands your communication patterns, preferences, and even your tone, ensuring every message is personalized to make your recipients feel valued and appreciated.
Whether you're a business owner or an individual, time is of the essence. TextFlow AI saves you time by automating repetitive tasks, allowing you to focus on what truly matters.
For businesses, customer engagement is key to success. TextFlow AI enables you to send targeted messages, promotions, and updates, driving higher engagement rates and boosting customer loyalty.
Customer Document & E-Sign Portal
Modernize Customer Communications with a Unified AI-Powered Portal. Empower collection agencies with a secure, compliant, and intelligent document management platform designed for regulated customer communications—covering document delivery, digital signatures, and CRM-integrated workflows across SMS and email channels.
• Secure, role-based access for customers and internal teams
• Self-service customer document viewing and actions
• Admin-controlled workflows, roles, and permissions
• Centralized document management and visibility
• Full audit trails and access logging
• Secure digital delivery of customer documents
• Compliant e-signature workflows for regulated use
• Real-time document status and completion tracking
• Tamper-resistant records with audit history
• Web and mobile signing support
• CRM-integrated document workflows and automation
• AI-assisted compliance checks and routing
• SMS and email channels for document delivery
• Automated notifications and reminders
• End-to-end tracking across communication channels
AI-Enabled Training, Certification & Workforce Readiness for Regulated Environments
Deliver targeted training experiences based on role, department, and compliance requirements—ensuring every employee receives the right training at the right time.
• Role-based course assignments
• Personalized learning paths
• New-hire onboarding and ongoing training
• Adaptive content delivery
Provide employees with always-available access to training materials, assessments, and certifications—across web and mobile devices.
• On-demand course access
• Secure login and user authentication
• Self-paced learning support
• Centralized training repository
Validate knowledge retention and compliance readiness through structured assessments and certification tracking.
• Quizzes and exams
• Certification management
• Policy acknowledgements
• Automated reminders and expirations
Ensure consistent delivery of approved training content across teams, locations, and business units.
• Centralized course management
• Version-controlled training materials
• Company-wide compliance alignment
• Reduced training gaps and risk
Gain full visibility into training completion, certification status, and compliance performance—ready for audits at any time.
• Real-time dashboards and reports
• Training completion tracking
• Audit-ready logs and records
• Compliance and risk insights
Yaqeen Technology is a portfolio company of Yaqeen Corp.
Learn more at YaqeenCorp.com.
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